Money and volume
Settlement modes
Who takes the traveller's money is a per-booking decision, not an account setting. You send it as a field on the booking request, which means you can run both models side by side and move between them without a migration.
The field
{
"rateId": "rate_01JD…",
"settlement": "partner", // or "vacabee"
"guests": [ … ]
}Which values your keys may send is agreed in your contract and enforced on our side. A mode you are not enabled for is rejected with 403.
Side by side
The search and booking endpoints are identical in both modes. What changes is the number in price and what comes back from the booking call.
Mode A — you are merchant of record
Send settlement: "partner". Prices are net, you set your own retail price, you take the payment, and you owe us the net amount. Settlement runs against a current account we keep for you.
- Deposit. You fund the account up front, normally by bank transfer using the reference shown in the portal — no card fee on a five-figure amount. Card and SEPA direct debit are available as a second route. Partial payments are fine.
- Available credit is your deposit plus your credit limit, minus your outstanding balance and minus any holds currently open.
- Two-phase booking. A booking places a hold against available credit before we go to the supplier. A confirmed booking converts the hold to a charge; a failed one releases it. A hold that is never resolved expires by itself, so a crashed request cannot silently block your credit.
- Not enough credit is
402, before the supplier is contacted. Subscribe toledger.low_balanceso you top up in advance rather than finding out in front of a traveller. - Settlement. Per booking, weekly, fortnightly or monthly, as agreed. Each run produces an invoice that includes your search fees.
- Non-payment moves the account from active to read-only — searches keep working, new bookings do not — and then to suspended. You are notified at each step, and the state is visible in the portal.
Net rates are confidential
Mode B — we are merchant of record
Send settlement: "vacabee". The booking call returns a hosted checkoutUrl instead of a confirmed booking. Send the traveller there; we take the payment, issue their invoice, and confirm the booking. You are told through booking.confirmed.
- No deposit, no ledger, no credit check. You never owe us money for a booking.
- Prices include your markup, within the ceiling agreed in your contract.
- Your commission is booked when the booking confirms and matures after a clawback period — long enough to cover refunds and chargebacks. Matured commissions are paid out on a monthly statement, with a PDF in the portal.
- A refund or chargeback reverses the commission automatically.
- Traveller emails come from us. Whether they are sent under your brand, and whether they are sent at all, is configured on your account.
Price drift
Supplier prices move between the moment you search and the moment you book. Within the tolerance set in your contract, the booking simply goes through at the new price. Beyond it, the call fails with 409 price_changed and returns the new price, so you can decide — or ask your traveller — instead of being surprised after the fact.
Both cases are reproducible in the sandbox with sbx_price_changed. Handle this path before you go live: it is the single most common source of post-launch disputes. See sandbox.